20 Hilarious Tweets That Capture the Reality of Working in Retail or Customer Service

Some customer on the phone was saying i was very helpful and way better than the person he was speaking to yesterday who was also me

— 🇮🇪KEVIN KAVANAGH🇮🇪 (@Kevinkavanagh0) June 4, 2021

One time I had a customer walk in literally 5 minutes before we closed the restaurant and she had the audacity to yell “yay I made it”

Girl you made what? Made me mad?!?

— Dan Kaufman (@D_Kauf11) June 20, 2019

There’s 7 million people in this world and you think I’m gonna let one customer with a bad attitude to ruin my day??? damn right I am I’ll probably even go cry in the freezer too

— Jenna Cherry (@maybe_jenna) July 14, 2018

My goal is to have a customer service call so legendary that it’s actually used for training purposes.

— SpacedMom (@copymama) November 12, 2021

Carried 3 desserts over to a table for a customer to say ‘Yh we actually ordered 2 cappuccinos with that’ RigHT I must of accidentally left them in the kitchen along with my 3rd arm Brian

— charlotte (@CharlotteCrook2) June 16, 2018

something about me is I have to be the best customer. I need an A+ in customer. I want to believe that after I walk out the employees are like wow she has clearly worked in customer service and they smile and nod to each other

— danielle weisberg (@danielleweisber) September 23, 2022

realized customer service wasn’t for me when a lady on the phone told me i didn’t know how to do my job and i said “well walk me through it” and she hung up

— αηgεℓα вαssεтт sтαη αccσυηт (@heyyitsjanea) December 19, 2022

if you’ve ever worked a customer service job of any kind you know that people will really tell you their business unprovoked

— full-snack developer 🇭🇹 (@notdanilu) February 15, 2022

Interviewer: Why do you want to work in customer service?

Me: Well, I'm really good at apologizing for things that aren't my fault

— Ethan Smith (@NotEthanSmith_) July 24, 2018

Said “sorry for the wait” to customer today and she turned around and said “no you’re not”. you know what you’re right

— Stephanie France (@Stephfrancex) November 26, 2017

“the customer is always right” is such a goofy saying. the customer is the least qualified person here

— slate (@PleaseBeGneiss) January 25, 2023

Tell me you used to work retail without actually telling me you used to work retail… I just caught myself reorganizing the towel shelf at Target…

— Jay Ellis (@JayREllis) January 14, 2022

me talking with a customer:

▶ 🔘──────── 0:00:02

me complaining about that customer:

▶ 🔘──────── 1:38:49

— booby (@leviaIIen) July 11, 2017

Working in retail was wild, people just tell you things about their personal life and you just stand there… Not knowin' how to respond to “I'm going to a funeral” or “I’m getting a divorce” like that sucks… $13.48 is your total.

— AGAR 🇭🇹 and 99 others (@travelling_afro) June 29, 2018

Why does an hour at work last 8000 years but an hour long break lasts 8 seconds

— yas 🦋 (@lolzysz) September 13, 2018

If you’ve ever worked a black Friday in retail you can do anything.

— Alisha Robertson (@THEAlishaNicole) November 25, 2020

Sometimes I hear songs that played when I worked in retail and I get PTSD

— Erin Kennedy (@erinkennedy353) September 14, 2018

my first-ever customer as a 15-year-old cashier was a woman in a bathrobe buying a stack of Harlequin romance novels, a tub of ice cream and a pregnancy test at 9pm on a weeknight and 14 years later I still wonder if she's okay

— Janel Comeau (@VeryBadLlama) October 10, 2021

this old lady came to the bank i work at to withdraw $10. i told her that for withdraws less than $100 she has to use the atm. so she asked to withdraw $1000 in $10 bills. it sucked but i counted it out and handed her the money. she took $10, gave me $990 and said “deposit this”

— rudy betrayed (@rudy_betrayed) June 6, 2021

when my coworker and I are having a conversation and a customer interrupts us pic.twitter.com/24UZxEGJb6

— nico 🍒 (@fkanico) January 28, 2019